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First, double check your Spam/Junk mailbox and other email accounts.
Can’t find it? don’t hesitate to reach out to us, as we may have the incorrect email on file. Please include the name on the shipping information, your email, and anything else that might be helpful.
No worries! Just email us at support@christfollowerlife.com and include the discount code you meant to use. We’ll take care of it for you as soon as possible.
Some discount codes expire, so please double-check that the code is still valid when you place your order.
If the code should still be working but doesn’t apply, email us at support@christfollowerlife.com. Include the code and, if possible, a screenshot of the issue so we can help you quickly.
If your card was declined, here are some common things to check:
If the problem continues, you can try:
Still need help? Feel free to email us at support@christfollowerlife.com and we’ll be happy to assist you further.
To get your order to you faster, we lock orders for processing within 12 hours.
If you need to change or cancel your order, please contact us immediately through our Contact Us page or email us at support@christfollowerlife.com. Include your order number and the details you want to change.
After 12 hours, your order can't be changed or canceled.
If the shipping address on your order is incorrect, please contact our support team via Contact Us as soon as possible so that we can make our best effort to request a shipping address change with our fulfillment center.
Please keep in mind, you can change the shipping address within 12 hours of placing the order.
The billing address cannot be changed once the order is put in.
Please rest assured that as long as the shipping address is correct, the order will be delivered to you.
All of our products are made to order, which means we start making your item after you place your order.
There are 3 main steps in the process:
📬 Please make sure your email address is correct, and keep an eye on your inbox. All order updates are sent by email.
If you don’t see our emails, please check your spam or promotions folder.
Still nothing? Contact us and we’ll help right away.
When we ship your order, you will receive an email with your tracking information. Please allow 24 - 72 hours for shipping information to update.
If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.
All of our products are printed in the USA.We have multiple print facilities in different states across the country, so items may ship separately depending on where they’re made.
Canvas prints may also ship from Canada, Australia, the UK, or Spain to help international customers receive their orders faster.
Don’t worry—your remaining items are on the way!
Once you've clicked through to Secure Checkout, you can enter your delivery address and continue to the shipping method.
Shipping costs are calculated and added to your subtotal in the order summary.
All our products are printed to order in the USA, so please allow 2 - 10 working days for production and as soon as it is fulfilled it will be shipped out. Once shipped, shipping time (not including production time) is within:
- US: 4-8 working days
- International: 8-30 working days
Click here for more information on the Shipping & Delivery policy
If the tracking information for your order hasn’t been updated in several days. Here are some reasons behind tracking information may not be updated:
- Holiday Rush
- Delay on the part of the carrier
- Weather Conditions
- Packages are not scanned at intermediary stops
So it looks like nothing is happening. Other times, it's just the carrier running behind. It happens from time to time so we sincerely hope for your understanding and patience. If the lack of updates drag on for more than 2 weeks, please feel contact us via email support@christfollowerlife.com. We will look further into the issue and get back to you in a timely manner.
If you still have not received your order 45 days after placing your order, please let us know. This kind of issue does not happen often but if you experience it, please contact our customer support and we'll sort it out ASAP and we'll surely do our best to assist you.
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
We understand that you are super excited to receive your order. We sincerely apologize but we do not offer express shipping at the moment.
Please contact us for more details.
Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day. Make sure you contact your LOCAL post office. Your local post office will be able to provide quicker, and better service. You may also need to check with your neighbors and family members in case they have misplaced the package. If none of the above works and the order still doesn't show up after several days, please contact our Support team via email support@christfollowerlife.com for more assistance.
Yes, we do international shipping and we are still increasing the number of countries that we ship to.
At the moment, we deliver to the following countries:
Australia
Canada
United Kingdom
Mexico
Austria
Belgium
Finland
France
Germany
Ireland
Italy
Netherlands
Portugal
Spain
We accept all major payment methods, including Visa, Mastercard, American Express, Discover, PayPal, and debit cards with the Visa or Mastercard logo.
We also accept international credit cards.
Please note: Some banks may charge a foreign transaction fee based on how they process international payments, even if the purchase is made in U.S. dollars. These fees are set by your card issuer and are not charged by us.
We use two secure payment gateways to process card payments:
Even though we are a U.S.-based company and all of our products are made and shipped from the USA, your bank may charge a foreign transaction fee if your payment goes through the Payoneer Hong Kong gateway. This can happen depending on how your card provider handles international payment networks.
We use Payoneer to support international customers and help us grow globally. It allows us to offer a stable, secure backup for payments—especially during high traffic or system maintenance periods.
Please note: This fee is set by your bank or credit card issuer—not by us.
If you have any questions about your payment, feel free to email us at support@christfollowerlife.com We’re happy to help!
At Christ Follower Life, we are doing our best to ensure product quality and order accuracy. However, If your product meets the following criteria, please contact us and we will have your order replaced as quickly as possible:
- The product itself is flawed.
- The print quality is poor.
- The final product is different from the product presented on the site.
All we need is your order number and a clear photo showing either the product itself is flawed, the print quality is poor or the final product is different from the product presented on the site. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.
Please note that since our product is custom printed just for you, so we do not take returns. You can learn more about our policy HERE
For any changes within 12 hours after ordering go to the MY ORDERS section above on this page for further details.
As every single item on Christ Follower Life is printed to order, we can’t exchange your product. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.
Since all of our products are custom-printed just for you, our store does not accept returns. Instead, we will refund or replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.
If ever you have an issue with your product, please let us know.
Christ Follower Life is a Christian brand with a clear mission: to remind you of God’s love and presence in everyday life.
We design meaningful artwork inspired by the Bible and the teachings of Jesus Christ. These designs are printed on high-quality products made for daily use or thoughtful gifting.
Each item is created to quietly draw your attention back to God—whether you see it at home, at work, or give it to someone you care about.
Our hope is to be a steady reminder that God is always near.
To learn more, visit our About Us page.
All of our products—including canvas prints, phone cases, apparel, pillows, and coffee mugs—are printed and shipped within the United States.
For canvas prints, we also have printing facilities in Canada, Australia, the United Kingdom, and Spain. This helps us deliver canvas orders faster and lower shipping costs for our international customers.
At Christ Follower Life we really value our customers and if none of the above answered your questions, feel free to contact us by email at:
Email: support@christfollowerlife.com
Fb Chat: https://www.facebook.com/christfollowerlife
Phone: Coming soon
We do our best to reply to all inquiries as fast as we can.