FAQs

Simply choose your style, model or size from the drop down menu on the product page then click the “Add To Cart!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on its way!

First, double check your Spam/Junk mailbox and other email accounts. 

Can’t find it? don’t hesitate to reach out to us, as we may have the incorrect email on file. Please include the name on the shipping information, your email, and anything else that might be helpful.

If you had forgotten to apply a discount code that was offered to you, you can contact our Support team at Support@christfollowerlife.com with the discount code mentioned clearly so that we can dive right in. Our team will respond to you promptly!

Discount codes don't stack. If you already use the 10% discount, you will not be able to use another coupon at the same time. Only one discount at a time can apply to a single order.

Some offers expire after a fleeting period so make sure the code is still valid by the time you order. If all is correct but it still doesn't work, you can contact our Support team at support@christfollowerlife.com and submit the discount code as well as a screenshot photo which you think might be helpful for our investigation. Our team will respond to you promptly!

You will have within 12 hours after placing an order to cancel your order.

To cancel an order, please contact our support team via Contact Us and provide all the details concerning the items you want to cancel as well as your order number or email.

After this timeframe, the order is locked for processing and no information including product or shipping address details can be modified/cancelled.

You will have within 12 hours after placing an order to modify your order.

To cancel an order, please contact our support team via Contact Us and include all the details of your order: order number, style, size, color, model and design then specify the item you would like to change it for in your email and we’ll do our best to help you!

After this timeframe, the order is locked for processing and no information including product or shipping address details can be modified/cancelled.

If the shipping address on your order is incorrect, please contact our support team via Contact Us as soon as possible so that we can make our best effort to request a shipping address change with our fulfillment center.

Please keep in mind, you can change the shipping address within 12 hours of placing the order.

The billing address cannot be changed once the order is put in. Please rest assured that as long as the shipping address is correct, the order will be delivered to you.

All our products are made to order, and there are three steps before you get it: Order on Hold, Orders into Production and Delivery.

Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information.

The most recent information on your order is always available via the receipt link provided in our email correspondence, or by retrieving your tracking information.

If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.

Still no emails? Please contact us for further assistance.

When we ship your order, you will receive an email with your tracking information. Please allow 24 - 72 hours for shipping information to update.

If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.

Since we have 4 different warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. 

Don't worry if you don't receive all of your items at once…they will get to you! All our Christian gifts are shipped in the USA so the time difference between items arriving will be minimal.

Once you've clicked through to Secure Checkout, you can enter your delivery address and continue to the shipping method.

Shipping costs are calculated and added to your subtotal in the order summary.

All our products are printed to order in the USA, so please allow 2 - 10 working days for production and as soon as it is fulfilled it will be shipped out. Once shipped, shipping time (not including production time) is within:

- US: 4-8 working days

- International: 8-30 working days

Click here for more information on the Shipping & Delivery policy

If the tracking information for your order hasn’t been updated in several days. Here are some reasons behind tracking information may not be updated:
- Holiday Rush
- Delay on the part of the carrier
- Weather Conditions
- Packages are not scanned at intermediary stops
So it looks like nothing is happening. Other times, it's just the carrier running behind. It happens from time to time so we sincerely hope for your understanding and patience. If the lack of updates drag on for more than 2 weeks, please feel contact us via email support@christfollowerlife.com. We will look further into the issue and get back to you in a timely manner.

If you still have not received your order 45 days after placing your order, please let us know. This kind of issue does not happen often but if you experience it, please contact our customer support and we'll sort it out ASAP and we'll surely do our best to assist you.

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

We understand that you are super excited to receive your order. We sincerely apologize but we do not offer express shipping at the moment.

Please contact us for more details.

Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day. Make sure you contact your LOCAL post office. Your local post office will be able to provide quicker, and better service. You may also need to check with your neighbors and family members in case they have misplaced the package. If none of the above works and the order still doesn't show up after several days, please contact our Support team via email support@christfollowerlife.com for more assistance.

Yes, we do international shipping and we are still increasing the number of countries that we ship to.

At the moment, we deliver to the following countries:

Australia
Canada
United Kingdom
Mexico
Austria
Belgium
Finland
France
Germany
Ireland
Italy
Netherlands
Portugal
Spain

At Christ Follower Life, we are doing our best to ensure product quality and order accuracy. However, If your product meets the following criteria, please contact us and we will have your order replaced as quickly as possible:

- The product itself is flawed.

- The print quality is poor.

- The final product is different from the product presented on the site.

All we need is your order number and a clear photo showing either the product itself is flawed, the print quality is poor or the final product is different from the product presented on the site. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.

Please note that since our product is custom printed just for you, so we do not take returns. You can learn more about our policy HERE

For any changes within 12 hours after ordering go to the MY ORDERS section above on this page for further details.

As every single item on Christ Follower Life is printed to order, we can’t exchange your product. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.

Since all of our products are custom-printed just for you, our store does not accept returns. Instead, we will refund or replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.

If ever you have an issue with your product, please let us know.

Christ Follower Life is a new type of online Christian store. We are Christ Followers who love creating designs and want to bring God's word in products we make! 

To find out more about us visit our About Us to discover who we are and our mission.

We are a global company and have multiple offices as well as multiple warehouses around the world.

For Christian apparel, Christian wall art, throw pillow, fleece blanket, phone case, wallet case, coffee mug, tote bag and jewelry: They are going to be shipped direct from the factory in USA. 

For hooded blanket: We have our own manufacturing warehouse in China, which is where your orders will be shipped from.

At Christ Follower Life we really value our customers and if none of the above answered your questions, feel free to contact us by email at:

Email: support@christfollowerlife.com

Fb Chat: https://www.facebook.com/christfollowerlife

Phone: Coming soon

We do our best to reply to all inquiries as fast as we can.