FAQs

MY ORDER

How do I place my order? 

Simply choose your style from the drop down menu on the product page then click the “Add To Cart!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on its way!

I’m so excited to receive my order! How do I check my order status?

When we ship your order, you will receive an email with your tracking information. Please allow 24 hours for shipping information to update on the website. Just enter your order information on the Track Order page to track your order status.

I placed several orders for different products but only some arrived, how come?

Since we have 6 different warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you! Most of our items are shipped in the USA so the time difference between items arriving will be minimal.

I changed my mind, can I cancel or modify my order?

When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification. After 24 hours, we’ve already started working on your order and it is too late to cancel it or modify it.

To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.

To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for in your email and we’ll do our best to help you!

I placed my order, but I have not received my confirmation email yet.
First, double check your spam folder and other email accounts. 
Can’t find it? No panic, just contact us and one our customer representative will help you!

How can I contact you?

The best way to get in touch with us is via email:

Email: support@christfollowerlife.com

Fb Chat: https://www.facebook.com/christfollowerlife

Phone: Coming soon

SIZE CHART

I’m not sure which size to choose, Can you help?
Need help finding the perfect size to fit your beautiful body? Use the sizing chart information provided on our product pages via the Product Details link.

OUR GUARANTEE

100% satisfaction guarantee? For real?!
If you don’t love your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for further details.

PAYMENT

What type of payments do you accept?
We accept Paypal, Visa, Mastercard, AMEX, Discover.

When will my card be charged?
Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

Christ Follower Life adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

SHIPPING & DELIVERY INFO

When can I expect to receive my package?

Every single item on Christ Follower Life is custom printed just for you, and there are three steps before you get it:

  • Hold time: It will take 24h, when you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification.
  • Production time: It will take us 2-6 business days to print and make sure your order is everything you hoped it would be prior to shipping.
  • Delivery time: Sometimes GOD has big plans that can affect shipments, such as weather delays, holidays, and customs inspections. Because he works in mysterious ways, we are unable to guarantee shipping times. These are only estimates:

US Shipping Time Estimates

  • Apparel: 5-10 business days
  • Home Decor: 5-10 business days
  • Wallet Case, Hooded Blanket: 10-30 business days

International Shipping Time Estimates

  • Apparel: 2-4 weeks
  • Home Decor: 2-4 weeks
  • Wallet Case, Hooded Blanket: 15 - 45 business days

Please note 1: Some of our items in our catalog are so popular that the shipping times may take longer than the estimates below.

Please note 2 (IMPORTANT): Unfortunately, we cannot be responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after ordering. Costs to reship the package will be invoiced to the customer.

Can I track my package?

To track your order you will need your order number and the email that you used to place the order with. You can check the status of your order by clicking here: Track My Order. You will also receive a confirmation email once your order has shipped that will include tracking information.

Please note: 
It may take up to 24h for your package to show up in the forwarder's tracking system. 
For International orders, tracking information is available until the package leaves its country of origin. After that, there is no further tracking.

I never received my package, what should I do?

If your item has not arrived within 30 days for apparel, home decor, Jewelry and 45 days for hooded blanket, wallet case, after having ordered, contact one of our champs through our Contact us page and we will do our best to help you!

How much is shipping?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

 

RETURN AND REFUND

I ordered the wrong size or color, what should I do?
For any changes within 24hrs after ordering go to the MY ORDER section above on this page for further details.

As every single item on CHRIST FOLLOWER LIFE is printed to order, we can’t exchange your product. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.

I’m not satisfied with the printing quality, what should I do?
You’re not in love with your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for further details.

I received the wrong item, what should I do? 
We apology for any inconveniences and we’d be delighted to help you right away by offering a free replacement order. Please see our return and refund policy for further instructions.

GET IN TOUCH

At Christ Follower Life we really value our customers and if none of the above answered your questions, feel free to contact us by email at support@christfollowerlife.com