SHIPPING INFO

All our products are print on demand. Depending on the product and your location, your order will be printed in the US, CA, AU, or UK. This ensures high quality and the fastest delivery time.

1. When will I receive my order?

The delivery time for your order has two parts: processing time and shipping time.

Processing Time:

It takes 2 - 5 working days to create your product after you place an order. This includes printing, quality checks, and packaging. Your order is then shipped.

Shipping Time:

Region Standard Shipping Express Shipping
US 3 - 7 working days (usually faster) 1 - 3 working days
CA, AU, UK (Canvas Prints) 3 - 7 working days Not available
CA, AU, UK (Other Products) 7 - 15 working days Not available
EU (All Products) 7 - 15 working days Not available

(97% of US orders were delivered within 10 days, and 75% within 7 days from the order date.)

2. Tracking Your Order

You will receive a tracking number via email once your order is shipped. Please keep an eye on your email.

You can also track orders, get updates, and view order history at: https://account.christfollowerlife.com.

3. Shipping Costs

The shipping cost will be calculated on the checkout page right after you enter the shipping address.

4. Multiple items in One Order

Items may be shipped separately if you order multiple products. Don’t worry if one item arrives before the others; they will all get to you soon.

Most items are shipped from the USA, so the time difference between arrivals is minimal.

5. Where do you ship from?

All products are printed and shipped from our printing factories located in different states across the US, depending on your location.

As for canvas prints, we have printing factories in the US (Los Angeles, San Francisco, Dallas, Atlanta), CA, AU, UK, and ES.

6. Shipping Carriers

We use USPS, UPS, and FedEx for U.S. orders to ensure safe and timely delivery. International orders are shipped via DHL, FedEx, or local postal services, depending on the destination.

7. Customs and Import Duties

For international orders, customs and import duties may apply. These charges are not included in our shipping fees and are the responsibility of the customer.

8. Do you ship to APO/FPO/DPO Addresses?

Yes, we can send all shipments to PO Boxes and Military APO/FPO addresses except for canvas prints.

9. Wrong Shipping Address

Orders are locked into production quickly. Contact us within 12 hours to change the shipping address at support@christfollowerlife.com

If your order has shipped, not all is lost! While we cannot change the shipping address once an order has shipped, there are some steps we recommend you take:

  1. Contact your local post office: Call them with the tracking number to update the address or hold the package for pickup.
  2. Retrieve the package: If you have access to the delivered address, or know someone there, you can arrange to collect the package.
  3. Reception desk: If the delivery address has a reception desk (like an apartment complex or business), ask them to hold the package for you.

Please note: We cannot issue refunds or replacement orders if an incorrect address was provided. 

10. Returns to Sender

If the carrier has made an error, please immediately contact us at support@christfollowerlife.com. We will send a replacement order.

We will not be responsible for returns due to other reasons, such as:

  • Incorrect or incomplete address provided by the customer
  • Invalid address format
  • Missing apartment, suite, or unit number
  • Moved without updating the address
  • Unsuccessful delivery attempts due to the recipient being unavailable
  • Refusal to accept the package
  • Not collecting the package from the post office or pick-up point within the specified time
  • Temporary or seasonal address without proper forwarding setup

11. Lost in Transit / Delivered but Not Received

We understand your worry when shopping online. We keep track of every order and provide regular updates via email. If you don’t receive your order after 30 days (45 days for international orders, which will likely never happen), you will get a 100% refund of your money without additional questions.

Please note: We are not responsible for orders marked as "Delivered" by the carrier. Once the carrier marks the package as delivered, it means the package has been successfully handed over to the recipient's address.

At this point, the responsibility for the package shifts to the recipient. If you have not received your package, please check with your local post office, carrier, or your neighbors, and ensure the delivery address was correct.

For more on our refund and return policy, click here.

The Christ Follower Life Team

We strive to make your shopping experience as pleasant as possible. If you have any questions or concerns about our shipping policy, fill out the form below. We are here to help!