Dear our lovely customers,
We are extremely busy during this holiday season thanks to your amazing support, and we’re working as hard as we can to ensure your order will arrive on time for Christmas, while maintaining our high standard of service.
Please keep in mind, every order requires 6-8 business days of processing time before it leaves our warehouse. Also note that the shipping time estimate displayed at checkout does not include this processing time, and is an estimate, meaning it is not guaranteed.
To ensure deliveries arrive before Christmas, please check out the schedule below to review order deadlines:
Please note these deadline dates are estimations. We can not be held responsible for carrier delays as they no longer have service guarantees during the peak holiday season. At Christmas, everyone wants everything urgently and we work through orders by the date ordered. The earlier you get our orders in, the earlier you will receive them!
If you have any further questions regarding shipping lead times, please contact us through email: firstname.lastname@example.org
We hope you have a nice and warm holiday season!
1. How long until I receive my order?
All our products are printed to order, this means that when you place your order, we print that item/s just for you. Our production time is up to 10 business days depends on the type of products. Check out more details below.
2. INCORRECT ADDRESS
Unfortunately, we cannot be responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after ordering.
If a package is returned to us due to an incorrect or incomplete addressed, is marked “unclaimed” or “return to sender,” or has been deemed undeliverable for any reason by the final mile carrier, we will notify you by email. Once the package is delivered back to us, we will reship it to you. Costs to reship the package will be invoiced to the customer.
3. I placed several orders for different products but only some arrived, how come?
Since we have 4 different warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't worry if you don't receive all of your items at once…they will get to you!
Most of our items are shipped in the USA so the time difference between items arriving will be minimal.
4. What is the status of my order?
Most of our products are printed to order and will ship after production is finished which can take up to 10 business days. Once shipped, you will receive an email with your tracking information
If the production time is past the 10 business days and you aren't able to track your order, please contact us at email@example.com for more support.
5. Can I track my package?
You will also receive a confirmation email once your order has shipped that will include tracking information. so please keep an eye on your inbox.
6. Do you ship to APO/FPO/DPO Addresses?
Yes, we can send all shipments to PO Boxes and Military APO/FPO addresses except for canvas prints.
7. I never received my package, what should I do?
If your item has not arrived within 45 days for christian t-shirts, Christian wall art, phone case and 60 days for hooded blanket, wallet phone case after having ordered, contact one of our champs through our Contact Us page and we will do our best to help you!
8. How much is shipping?
Once you’ve clicked through to Checkout Page, you can enter your delivery address and continue to shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.